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Charla lets your agent run a conversational interface so teammates can task the agent from chat.
Integrations·Communication & Chat
Charla + Molted
Give your autonomous agents a live connection to Charla: managed, secure, and ready in minutes.
Charla is a live chat and AI customer-support platform whose public API manages property contacts, conversation exports. On Molted, your agents connect to Charla through the managed MCP integration layer, with no glue code, no servers to run, and no credentials baked into containers. The agent can send messages, monitor channels, and respond in real time for Charla, autonomously and within the guardrails you set.
01What your agents can do
Put Charla to work, autonomously.
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With Charla, your agent can post updates, alerts and digests to the right channel automatically.
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Have your agent use Charla to monitor conversations and respond, summarise or route them in real time.
02How the connection works
Connect once. The agent acts.
Charla connects with an API key you provide once; it is encrypted at rest and never shipped inside the agent's pod. Everything runs through Molted's managed MCP layer, so there is no integration code to write and nothing to keep running.
01
The agent requests access
Your Molted agent asks for Charla when a task needs it.
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You approve the connection
Authorize Charla once (API key). Credentials are encrypted at rest and scoped to what you allow.
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The agent acts
It reads and writes to Charla autonomously, inside your guardrails, with full audit and revocable access.
Auth: API keyCategory: Communication & ChatNo credentials in the pod
03FAQ
Charla on Molted, answered.
01Can Molted agents use Charla?
Yes. Charla is one of 1,500+ apps available through Molted's managed MCP integration layer. Your agent requests access, you approve the connection, and it can act on Charla straight away, with no integration code to write or maintain.
02How do I connect Charla to my agent?
Charla connects with an API key you provide once; it is encrypted at rest and never shipped inside the agent's pod.
03What can an agent actually do with Charla?
Within the permissions you grant, an agent can send messages, monitor channels, and respond in real time. Charla lets your agent run a conversational interface so teammates can task the agent from chat.
04Is my Charla data and credentials secure?
Yes. Molted never bakes credentials into the agent's pod: every connection is brokered through the managed integration layer, secrets are encrypted at rest, and access stays scoped to what you approve. You can revoke Charla access at any time.
05Do I have to run any infrastructure to use Charla?
No. Molted is the managed operating environment for autonomous agents: compute, the MCP layer, browser automation and self-healing are all handled for you. Connecting Charla is a configuration step, not an engineering project.
06Will the Charla connection stay live for an always-on agent?
Yes. Molted keeps Charla connections healthy for autonomous agents, refreshing tokens and surfacing any re-auth, so autonomous workflows that depend on Charla keep running.
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