Molted for Government
public services.
11,000+ instances in production. Auto-healing infrastructure deployed on your hardware, under your jurisdiction, with complete audit trails on every action.
14d
Average permit processing time reduced to 2 hours with AI document intake
73%
Reduction in L1 citizen support tickets after AI agent deployment
<60s
Crash detection to auto-recovery. 90% of incidents resolved before escalation
0
Bytes of citizen data leaving your infrastructure. Ever.
01 — The challenge
Compliance demands total control.
Every government agency faces the same tension: modernize citizen services with AI, while keeping data sovereign, every action auditable, and every agency fully isolated. Most platforms force you to choose. We built one that does both.
Data cannot leave the country
Public cloud providers route data through foreign jurisdictions. For sensitive citizen data, that is a legal and political risk no agency can afford.
Every action must be traceable
Oversight committees, auditors, and FOIA requests require a complete trail. Most AI platforms treat logging as an afterthought. We built it into the core.
Agencies are siloed by law
Ministry of Health cannot share infrastructure with Ministry of Finance. Multi-tenant platforms need strict isolation with zero lateral movement between agencies.
02 — The platform
One deployment.
Every agency. Complete isolation.
Central IT deploys the Molted stack once. Each agency provisions and manages its own fleet of AI agents through a REST API or web dashboard. No shared state. No cross-agency access.
1
Deploy
Install the Molted stack on your own data centers or government-approved cloud. Air-gapped mode available. We handle the setup, you own the infrastructure.
2
Provision
Each agency creates AI agent instances via API or dashboard. Agents run in dedicated containers with their own config, data, and network policies. Provisioning takes under 18 seconds.
3
Operate
The platform monitors every agent 24/7. Crashes are auto-repaired in under 60 seconds. Central IT sees everything. Agencies see only their own scope.
03 — Use cases
What agencies are building.
Citizen support agents
AI assistants answering citizen queries 24/7: tax filing, permit status, social benefits, public transport. Each department runs its own isolated instance.
73% fewer L1 tickets
Average across deployments with 50+ agents
Document processing
Automated intake and routing of forms, applications, and complaints. AI agents classify, extract key fields, and route to the right department in seconds.
14 days → 2 hours
Permit processing time after AI intake deployment
Internal operations
Procurement assistants, HR onboarding bots, IT helpdesks. Each agency runs its own fleet on shared infrastructure with strict tenant isolation and role-based access.
4.2 FTEs saved per agency
On average for agencies running 20+ internal agents
Multi-agency rollout
Central IT provisions the platform for all ministries. Each agency manages its own instances independently. One infrastructure budget, hundreds of AI agents.
1 platform, 12 ministries
Largest deployment: 340 agents across government
04 — Security & Compliance
requirements on earth.
Full data sovereignty
On-premise or sovereign cloud. No data leaves your jurisdiction. Swiss hosting for agencies requiring maximum legal protection outside EU/US jurisdiction.
Network isolation
Every agent instance in its own Kubernetes pod with default-deny NetworkPolicies. No lateral movement between agencies. Air-gapped deployments fully supported.
Complete audit trail
Structured JSON logging on every action. Event timeline per instance. Exportable for compliance audits, oversight reviews, and FOIA requests. Nothing happens without a trace.
Encryption everywhere
AES-256-GCM for all stored credentials. TLS on every connection. Short-lived presigned URLs for file access. No permanent credentials in agent containers.
Compliance ready
05 — Deployment
Three models.
You choose the perimeter.
Sovereign Cloud
Government-approved providers.
Full Molted stack on pre-approved cloud infrastructure. GDPR, FADP, and local data residency compliant. We deploy, you own the environment.
Full platform (API, dashboard, monitoring)
Data stays in approved jurisdiction
Managed updates and security patches
On-premise
Your data centers. Air-gapped.
Deployed on government-owned hardware. Fully air-gapped if required. Same platform, same API, same auto-healing. Zero external dependencies.
Everything in Sovereign Cloud
Air-gapped mode (no internet required)
Physical hardware under your control
Offline updates via secure media
Swiss Cluster
Maximum legal protection.
Dedicated hardware in Switzerland. Outside EU and US jurisdiction. Strictest privacy laws in Europe. For classified or sensitive citizen data.
Everything in Sovereign Cloud
Swiss FADP compliance
Outside EU/US legal reach
06 — Reliability
Public services cannot go down.
4-tier self-healing. 90% of incidents auto-resolved before anyone notices. The platform was designed for environments where downtime is not an option.
T1
Heartbeat
Continuous health monitoring. Detects unresponsive agents within seconds.
T2
Auto-restart
Immediate restart with exponential backoff. Most crashes resolved in under 60 seconds.
T3
Diagnostics
Automated root cause analysis. Config repair and rollback if corruption detected.
T4
Escalation
If all automated recovery fails, instant alert with full diagnostic context.
99.5%
Sovereign Cloud SLA
99.9%
On-premise / Swiss SLA
15%
MRR credit if breached
Track record
“We built Molted because we ran 300+ managed instances ourselves and watched every platform on the market fail at the same things: silent crashes, no audit trail, no real isolation.”
In production since January 2026. 11,000+ instances managed. The same platform that runs our commercial infrastructure is the one we deploy for government agencies.
07 — FAQ
Questions from procurement teams.
Can the platform run fully air-gapped?
Yes. The on-premise deployment has zero external dependencies. Updates are delivered via secure offline media. The platform operates without any internet connectivity.
How is inter-agency isolation enforced?
Each agency is a separate tenant. Agent instances run in isolated Kubernetes pods with default-deny NetworkPolicies. No shared storage, no shared network, no lateral access. API tokens are scoped per tenant.
What compliance frameworks are supported?
GDPR, Swiss FADP, and local data residency requirements. Structured audit logs, AES-256-GCM encryption, and role-based access control built in. We work with your compliance team to meet specific frameworks.
What does a pilot look like?
We deploy a test environment with up to 50 agent instances on your infrastructure or ours. Your team evaluates reliability, security, and operational fit. Free setup, no commitment, typically operational within days.
Who manages the platform day to day?
Your central IT team has full admin access. Agency administrators manage their own instances. Molted provides ongoing support, updates, and incident response depending on your plan.
How is pricing structured?
Per agent instance, per day, pro-rated. Volume discounts for large deployments. Annual commitment unlocks up to 30% savings. Custom pricing for national-scale rollouts.
across government?
Request a briefing. We walk your team through the platform, discuss deployment options, and set up a pilot on your infrastructure if needed.
Free pilot on 50 instances. Typically operational within days.