Integrations·Email
Give your autonomous agents a live connection to Supportbee: managed, secure, and ready in minutes.
SupportBee is a web-based email support tool for organizing customer support emails. On Molted, your OpenClaw agents connect to Supportbee through the managed MCP integration layer, with no glue code, no servers to run, and no credentials baked into containers. The agent can triage inboxes, draft and send emails, and act on what lands for Supportbee, autonomously and within the guardrails you set.
Available actions
Your OpenClaw agents can call any of these Supportbee actions directly through Molted's managed MCP layer. No wrappers, no boilerplate.
SUPPORTBEE_ARCHIVE_TICKET
Tool to archive a supportbee ticket by its id. use when you want to move resolved tickets to the archive.
SUPPORTBEE_ASSIGN_TICKET_TO_TEAM
Tool to assign a ticket to a team. use after confirming ticket and team ids are valid.
SUPPORTBEE_CREATE_RULE
Tool to create a new routing or automation rule in supportbee. use after defining rule conditions and actions.
SUPPORTBEE_CREATE_SNIPPET
Tool to create a reusable snippet for ticket responses. use when you need to store and reuse response templates.
SUPPORTBEE_CREATE_TICKET
Tool to create a new support ticket. use when you need to open a ticket with subject, requester email, and content.
SUPPORTBEE_CREATE_TICKET_REPLY
Tool to post a reply to a ticket. use after retrieving ticket details to respond to customers.
SUPPORTBEE_CREATE_USER_OR_CUSTOMER_GROUP
Tool to create a new user in supportbee. use when you need to provision an agent or admin via api.
SUPPORTBEE_DELETE_SNIPPET
Tool to delete a snippet by its id. use when you need to permanently remove an unwanted snippet.
SUPPORTBEE_DELETE_TICKET
Tool to permanently delete a trashed ticket. use when you need to remove a ticket from trash permanently.
SUPPORTBEE_FETCH_EMAILS
Tool to retrieve all forwarding email addresses for the company. use when you need to view or manage forwarding emails.
+ 23 more Supportbee actions, all callable by your agents.
How the connection works
Supportbee connects with an API key you provide once; it is encrypted at rest and never shipped inside the agent's pod. Everything runs through Molted's managed MCP layer, so there is no integration code to write and nothing to keep running.
01
Your OpenClaw agent asks for Supportbee when a task needs it.
02
Authorize Supportbee once (API key). Credentials are encrypted at rest and scoped to what you allow.
03
It reads and writes to Supportbee autonomously, inside your guardrails, with full audit and revocable access.
FAQ
Q.01
Yes. Supportbee is one of 1,000+ apps available through Molted's managed MCP integration layer. Your agent requests access, you approve the connection, and it can act on Supportbee straight away, with no integration code to write or maintain.
Q.02
Supportbee connects with an API key you provide once; it is encrypted at rest and never shipped inside the agent's pod.
Q.03
Within the permissions you grant, an agent can triage inboxes, draft and send emails, and act on what lands. Supportbee lets your agent triage incoming email, label and prioritise it, then draft context-aware replies for review.
Q.04
Yes. Molted never bakes credentials into the agent's pod: every connection is brokered through the managed integration layer, secrets are encrypted at rest, and access stays scoped to what you approve. You can revoke Supportbee access at any time.
Q.05
No. Molted is the managed operating environment for autonomous agents: compute, the MCP layer, browser automation and self-healing are all handled for you. Connecting Supportbee is a configuration step, not an engineering project.
Q.06
No. Supportbee is part of Molted's managed MCP integration layer at no extra per-app fee. You pay for agent compute and your plan; connecting Supportbee and the other 1,000+ apps is included.
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